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Refund policy

Right of withdrawal for consumers and model withdrawal form

a) Right of withdrawal for consumers for distance contracts/contracts concluded in the online shop

Consumers - i.e. any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his independent professional activity - may revoke his contractual declaration in the case of contracts against payment under the following conditions:

Revocation instruction

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.

In order to exercise your right of revocation, you must inform us (company Metallwarenfabrik Simon GmbH, Fohlenhof 24, 91575 Windsbach, Tel +49(0)9871 6799-0, Fax +49(0)9871 6799-15, E-mail address: info@possimon.de) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may

use the attached model revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choice of a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

The right of withdrawal expires prematurely for contracts

for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

(b) model withdrawal form

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back).

- To: Company Metallwarenfabrik Simon GmbH, Fohlenhof 24, 91575 Windsbach, Germany, Fax +49(0)9871 6799-15, e-mail address: info@possimon.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of communication on paper)

- Date
_______________
(*) Delete as applicable.

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